Canon Solutions America

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Solutions Analyst - Production Print Solutions

Solutions Analyst - Production Print Solutions

Job ID 
Posted Date 
Systems Ops Support - Pre Sales

More information about this job


The Solutions Analyst, Production Print Solutions is responsible for providing technical advice, counsel and expertise to our sales organization by assisting in securing software sales and professional services revenue. The Analyst creates and maintains a technical account management relationship with both prospective and present Canon Solutions America customers through a broad range of activities including; sales calls, technical presentations, workflow analysis, design/documentation of solutions, implementation delivery, software integration and revenue producing consulting services.


Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry.


Canon Solutions America offers a competitive compensation package including base salary, commissions, monthly and quarterly bonus opportunities, travel allowance, medical, dental, vision, 401(k) Savings Plan, profit sharing, tuition reimbursement, vacation, and much more!


This position is responsible for the following: 

  • Assist our sales staff with the evaluation of prospective customers, building of account strategy, and recommending information workflow improvements that can be presented in sales calls or demos
  • Provide on-going project management support on solution sales from project design through to implementation
  • Assist in the installation and integration of Canon’s solutions portfolio
  • Generate professional services revenue stream independent of equipment and software sales
  • Create collaborative strategies with sales management to increase the solution sales skills and acumen of our sales staff
  • Follow-up with customers and internal resources to ensure 100% customer satisfaction
  • Maintain knowledge of new industry, competitive and organizational developments as applicable to local markets and position responsibilities
  • Manage expenses, support escalations and report on weekly activities


  • 3-5 years experience as a printing or software sales consultant providing business process improvement analysis
  • Proven ability to meet consulting services revenue targets
  • Strong presentation skills with ability to communicate on many levels, from technical to C-level audiences
  • Proven problem analysis and resolution skills
  • Networking and/or software support experience
  • Related industry certifications (Security+, Networking+, MCP , CDIA+) are a plus
  • Workflow analysis and assessment and SOW document creation experience
  • Must be able to work independently and be an intuitive and creative thinker
  • Ability to manage own schedule and to properly prioritize daily / weekly activities
  • Capable of operating in a team/project environment
  • Excellent verbal, written, and problem-solving skills
  • Ability to travel in assigned region

Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.


EOE Minorities/Females/Individuals with Disability/Protected Veterans