Canon Solutions America

Solution Analyst - Pre Sales Engineer

US-CA-Long Beach
4 days ago
Job ID
15123

Overview

Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. If you have industry experience, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America Solutions Delivery Specialists provide professional services to customers for implementing software solutions.  

Responsibilities

  • Interface with Sales representatives as a technical advisor during the sales cycle of software workflow solutions through professional services.
  • Interface with users, sponsors and all other stakeholders in order to determine their evolving needs through professional services.
  • Conduct on site visits to customers.  Meet with IT, and acts as Technical Advisor.  Assist with RFP responses.
  • Assist with the preparation of sales proposals.  Insure configurations are complete and accurate.
  • Responsible for maintaining functionality of the showroom.
  • Generate the highest level of system requirements, based on the user's needs and other constraints such as cost and schedule.  Insure requirements are consistent, complete, correct and operationally defined.
  • Develop workflow and assessment for the professional services engagement.
  • Develop a Proof of Concept (POC) to be delivered to the end customer for their review and approval.
  • Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon Solutions America deliverables.
  • Generate products such as sketches, models, network maps, an early user guide, and prototypes to keep the user and the engineers constantly up to date and in agreement on the system to be provided as it is evolving.
  • Generate a set of acceptance test requirements, together with the designers, test engineers, and the user, which will determine that all of the high level requirements have been met.
  • Train customers on all products, through the use of Professional services, not covered by Product Training.

Qualifications

  • QUALIFICATIONS

    • Bachelor's degree or equivalent
    • 5+ years technical Sales experience in related field (Solutions, Software, Document Management, Manage Print Services) with a proven track record of meeting/exceeding quota.

    • Required:  MCP or higher, CDIA+, Network+,  and Security+  (if not presently certified, must be attained within first 6-months of employment)
    • Desired:  CNA, CNE, MCSE, Supported Canon and  3rd Party Software Certifications (ex. eCopy Products, imageWARE, uniFLOW,)

    STRONG WORKING KNOWLEDGE OF:

     

    •     Consultative Sales

    •     Document manage/ scanning applications and workflows

    •     Output Management solutions

    •     Manage Print Services

     

    REQUIREMENTS:

     

    •     Excellent verbal and written communication skills

    •     Ability to work in a fast paced, multi-tasking environment

    •     Professional demonstration and presentation skills

    •     Ability to keep knowledge level up-to-date with current and new products and technologies

    •     Excellent customer service skills for both internal and external customers

    •     Ability to explain technology at the level of the audience

     

    PLEASE INCLUDE SALARY EXPECTATIONS AND SALARY HISTORY WITH RESUME

     

    Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law. 
     
    EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

 

Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law. 
 
EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

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