Canon Solutions America

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Customer Service Representative I

Customer Service Representative I

Job ID 
15529
Location 
US-NJ-Burlington
Posted Date 
8/28/2017
Category 
Customer Service/Support - Customer Service

More information about this job

Overview

Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. If you are goal oriented, have an interest in technology, and are an outgoing person who enjoys servicing customers, this may be the position for you! Canon Solutions America Customer Service Representatives I are entry level call center employee responsible for handling contract inclusive supply calls and emails, as well as Customer Service calls. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!

Responsibilities

  • Provides outstanding service to customers calling CSA whether through the Contract Supply Line, Customer Service Line, or Meter Read lines.
  • Respond to routine Contract Supply emails as needed.
  • Follow through on any customer care tickets created by or assigned to you.

Qualifications

  • Minimum HS or equivalent required
  • AS degree or college education preferred in the area of Business Administration
  • Minimum of 2 years equivalent experience in a call center environment
  • Professional demeanor
  • Strong verbal and written communication skills
  • Proficient in MS Office
  • Strong attention to detail
  • Organized and able to multitask
  • Works under close supervision

Canon Solutions America, Inc. is an Affirmative Action Equal Opportunity Employer and VEVRAA Federal Contractor.  All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, national origin, age, status as a qualified individual with disability, status as a protected veteran, or any other characteristics protected by law. 

 

EOE Minorities/Females/Individuals with Disability/Protected Veterans