Canon Solutions America

Technology Facilitator

US-TX-San Antonio
1 month ago(11/17/2017 9:28 AM)
Job ID
15797
Category
Business Services - Facilities Management

Overview

Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious.  Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc. 

 

If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you!  Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!

Responsibilities

As a Technology Facilitator you will own responsibility for maintaining intimate knowledge of the technology deployed within the assigned accounts in the region. This includes: the technology solutions deployed; how they’re configured and why; the associated procedures for client implementation, testing, maintenance; knowledge of the formal tech-support protocols; client IT - management liaison; providing training & support to internal team members; systemic issues troubleshooting & escalation management.  Must maintain an advanced level of training for the high-tech components of solutions, so as to continually ensure that the design is appropriate and sound within our client environments. Act as a consultant to the Operations teams, Account Executives, Strategy team and ultimately to the clients.

Qualifications

Your qualifications must include a bachelor's degree or equivalent business experience, Network+, A+, or  MCSA is preferred, must have excellent communication and interpersonal skills, 1-2 years of experience in computer networking or system administration.  Other skills include experience with TCP/IP networks, hubs, switches, firewalls, MS Office, experience upgrading PC Hardware, and have the ability to travel when necessary.

 

Canon Solutions America, Inc. is an  Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.  

EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

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