Canon Solutions America

  • Lead Site Representative - Mail

    Location US-CT-Norwalk
    Posted Date 3 months ago(12/27/2017 10:28 AM)
    Job ID
    Business Services - Facilities Management
  • Overview

    We are seeking an experienced Lead Site Representative to be the mail and distribution services point-person at our prestigious client's site. 


    Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious.  Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc. 


    If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you!  Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!


    Specific job duties will include but not be limited to the following:

    • Responsible  for all aspects of the mail, distribution including all mail transfer to different buildings & locations for client's sites.
    • Responsible for all incoming & outgoing USPS mail and accountable shipments plus interoffice mail 
    • Responsible for client’s domestic, International and presort mail
    • Enforce and monitor mail security protocol & procedures for Pay Checks
    • Responsible for all special mailings, supplies and inventory 
    • Ensure all Key Performance Indicators are entered & monitored plus Service Level Agreements are met 
    • Responsible for mailing and tracking equipment, monitor equipment performance, copier technical support and supplies
    • Responsible for vendor relation for USPS, UPS, FedEx accountable & overnight couriers, mailing equipment, mailing supplies and messenger services
    • Responsible for updating Site Operations Manual 
    • Responsible promote cross-training for RSR staff
    • Monitor Canon staff time and attendance, dress code and policies
    • Responsible for staff development & skill training
    • Responsible for Maintaining the Mailroom, Copy and Dock areas in a neat and orderly fashion
    • Responsibility for follow up training on site for Copier Device as requested
    • Responsible for “ Copy Services/ Duplicating as requested by Purchasing Department
    • Responsible for any and all request for Package Wrapping


    Qualifications include a high school diploma or equivalent, ability to multi-task, excellent communication skills, prior experience in a customer environment, technical knowledge to maintain and troubleshoot equipment within the department, ability to lift packages weighing up to 55lbs.  Knowledge of outsourcing/facilities management, such as copy center, mailroom, records/file management, document imaging, reprographics, and facsimile operations are highly desirable.


    Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.


    EOE Minorities/Females/Individuals with Disabilities/Protected Veterans


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