Canon Solutions America

Regional Director - EMSD

Location US-DC-Washington
Posted Date 5 days ago(2/15/2018 8:52 AM)
Job ID
16070
Category
Management - Business Services

Overview

We are seeking a Regional Director to oversee the operations and client relations of a segment of accounts within a region. The Regional Director will manage the strategic development of the existing client base by enhancing relationships at all levels within the client’s organizations and by ensuring the highest levels of service and client satisfaction. Responsible for maximizing customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.  Build senior level relationships with client contacts.

 

Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious.  Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc. 

 

If you are goal oriented, have an interest in technology, management experience and are an outgoing person this may be the position for you!  Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!

Responsibilities

 

RELATIONSHIP MANAGEMENT

  • Develop and manage the relationship with other Regional Directors, Sales Managers, and Regional Operations Managers
  • Ensure that each region receives the same training offerings
  • Prepare and organize strategic training and employee development initiatives
  • Develop and deliver training modules
  • Create and communicate training requirements
  • Participate in site audits
  • Provide guidance on the creation and delivery of training modules
  • Manage the strategic development of the existing client base within a region by enhancing relationships at all levels
  • Ensure the highest levels of service and client satisfaction through the Sales and Operations teams.  

Qualifications

 

This position requires operations and financial knowledge, plus a minimum of 10 years experience in facilities management and operations as well as working knowledge of a service organization. Requires leadership ability, superior interpersonal and communications skills, public speaking and negotiation skills. Must be highly motivated to attain company goals, both qualitatively and quantitatively.  Bachelor’s degree required, Master’s degree preferred. Significant experience in a customer service oriented environment.  Experience interfacing with executive level customer contact.

 

Canon Solutions America, Inc. is an  Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.  
 
EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

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